Roberts Mechanical Equipment CompanyCall
Parts + Field Service / Northeast Ohio

The room
has to work.

From the first startup to the next service call, RME supports the equipment, the contractor, and the people who operate it.

24-hour emergency service is available
Field service / Done right

Combustion service, down to a science.

RME’s factory-trained field team understands the equipment we represent—from core boiler systems to complex linkageless, dual-fuel, multi-fuel, and forced-draft combustion systems.

01

Startup + commissioning

A complete system review focused on safe operation, proper setup, equipment protection, and efficient performance before the room is turned over.

02

Diagnostics + repair

Direct factory connections and experienced field judgment help isolate the real problem, source the right component, and get the system back online.

03

Preventive maintenance

Practical maintenance built around the equipment and the season—not an unnecessary schedule—so owners protect reliability and operating life.

04

Factory warranty support

For eligible systems, RME helps coordinate factory warranty service, paperwork, approved components, and field labor with the manufacturer.

05

Contractor field partnership

We can work alongside your team during installation, startup, diagnosis, and replacement. You keep the customer relationship; we bring product expertise.

06

Operator + technician training

Clear, hands-on demonstrations help owners and contractor technicians understand operation, routine care, and what to look for before a small issue grows.

Built for contractors

Your name stays on the job. So does ours.

RME helps contractors carry a project from delivery through startup and long after turnover. When you need another set of experienced eyes, we are ready to step into the room with you.

Equipment receiving + inspection
Short-term project storage
Installation review
Startup coordination
Field troubleshooting
Factory communication
RME Parts Direct

The right part. The first trip.

Tell us what is on the nameplate and what the system is doing. We will use our factory relationships and product history to help identify and source the correct component—including parts for represented, legacy, and hard-to-find equipment.

01Burner + combustion components
02Boiler gaskets + fireside materials
03Safeties, limits + sensors
04Routine maintenance components
05OEM + legacy equipment sourcing

For faster identification, include the manufacturer, model, serial number, a clear photo of the nameplate, and a photo of the component whenever possible.

One call / One accountable team

Bring us the problem.
We’ll bring you the solution. Guaranteed.